About the pilot project

PostNL is the largest distributor of post and parcels in The Netherlands. On their public website, they offer subscriptions to companies and individuals for postal-related services. At regular intervals, PostNL charges these subscriptions to the subscriber by recurring SEPA Direct Debit. The current mechanism for obtaining debtors a mandate is by requesting to confirm the conditions stated by ticking a checkbox.

In 2015, Betaalvereniging introduces the new Dutch e-Mandates (‘digitale incassomachtiging’) solution, based on a four-corner solution comparable to online payment method iDEAL. With ING being PostNL’s creditor bank and enabling PostNL to use e-Mandates as an early adaptor, ING and PostNL cooperated in a pilot project. As such, Maxcode developed a portal for initiating e-Mandates (CORE) without significant impact on PostNL’s IT-infrastructure.


PostNL & ING

eMandates for Direct Debit

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