The number of iDEAL transactions is constantly increasing. More and more merchants, consumers, and companies that offer payment services rely on its availability. Some initiatives were launched claiming to measure and report iDEAL’s availability. Consequently, the press started quoting these findings. However, it's not that simple to pinpoint the exact cause or consequence of disturbances related to iDEAL, since for every payment a staggering amount of information is exchanged between four actors in the iDEAL protocol.
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